An IMG Health Buddy at IMG Healthcare, during the first interaction (Day 1), understands the patient’s medical concerns and guides them toward the most suitable treatment options. The Health Buddy assists in scheduling OPD appointments and helps connect patients with the most appropriate doctors based on their needs and condition. Throughout the treatment journey, the IMG Health Buddy remains continuously available to provide support, ensuring a smooth, well-coordinated, and hassle-free healthcare experience for the patient and their family.

IMG Healthcare does not provide emergency surgical treatments or handle any kind of medical emergencies. It is focused only on elective surgical care, which includes planned procedures that are scheduled in advance. These treatments are performed for conditions that are not life-threatening and do not require immediate medical attention.

No, IMG Healthcare does not own or operate any hospitals. Instead, it works in association with reputed partner hospitals. The doctors and surgeons associated with IMG Healthcare perform surgeries using the medical infrastructure of these partnered hospitals, ensuring patients receive high-quality and well-coordinated care.

Yes, IMG Healthcare offers online doctor consultations. Patients can consult specialist doctors from anywhere at a convenient time, based on available slots. Consultations can be done via call or online chat to discuss health concerns in detail. During the consultation, doctors carefully understand the patient’s condition and may recommend necessary medications, tests, or further treatment based on medical needs.

Yes, IMG Healthcare offers second medical opinions from specialized doctors across various medical conditions. Our doctors carefully review your medical records, including pathology reports, post-operative reports (if any), hospital discharge summaries, current medications, and ongoing treatment plans.

On the day of surgery, a dedicated IMG Health Buddy is assigned to every patient at IMG Healthcare. The IMG Health Buddy is a unique support system designed to assist patients throughout the surgical process. They help manage important tasks, coordination, and paperwork so that the patient and their family can focus on the treatment without stress. This ensures a smooth, well-organized, and hassle-free experience on the day of surgery.